What you need to know

Terms and Conditions

The Greek seas offer a unique opportunity for an unforgettable experience.
However to ensure the highest service quality and safety standards onboard, certain guidelines must be followed

It is also advisable to take a look at our F.A.Q. section

  • About the booking and confirmation procedure:

Using any of our contact methods, preferably the contact form, the customer that wishes to validate their booking should pay 50% of the total sum. Until this is settled the booking is not confirmed.

After successful payment you will receive a confirmation mail with details about your trip

  • Payment and Cancellation

Customer is expected to pay the remaining balance at or before the start of the itinerary.

Tan Cruisers holds the right to cancel the reservation should the customer either does not show up at the agreed time or fails to pay, at or before the start of the trip, in that case 50% of the initial deposit is not refunded.

Customer will get a full refund of their deposit up to one month prior to the reservation date.

Less than one month prior to the request, 50% of the booking deposit will be returned and 7 days before the reservation no refund will take place.

Should the reservation be cancelled in case of adverse weather conditions, the customer holds the right to either reschedule or get a full refund of the initial deposit.

 

  • Safety

All of our boats are licensed by the Greek maritime authorities to operate as commercial speedboats, equipped with more than the adequate safety & insurance features required for their operational environment.

Our skippers are also licensed and very experienced operators with vast knowledge of the procedures, regulations and practices for the sea environment.

  • Renting a boat without a licence

Tan Cruisers requires clients who do not possess a speedboat licence to be at least 21 years old and to have past experiece of renting/handling a boat.

  • Renting a boat without a skipper in general

The customer that wishes to rent a boat with or without* an approved European type of license for speedboat should be informed of the following:

  1. Any alcohol consumption is illegal for the operator of the boat. The occupants should also consume responsibly.
  2. Only the individual(s) that has signed up the rental agreement and is the holder of the license number written on the agreement has the right to control the boat.
  3. The operator should have adequate knowledge on how to operate a speedboat, if he/she is found unfit for that purpose, Tan Cruisers holds the right to deny use of the boat. In that case the customer may, for a fee, get a skipper to continue the reservation.
  4. Operator should be informed on the legislation and restrictions that are imposed by the Greek authorities including but not limited to safe use of the boat. 
  5. The operator should always be within limits of their experience capability as well as to stay within the boat’s limitations.
  6. Tan Cruisers is not responsible for covering damages/injuries to persons, animals or property as a result of ignorant or reckless behaviour by the operator or the occupants.
  7. Beaching the boat (taking it on the sand of a beach) is strictly prohibited.
  8. For all docking procedures the provided fenders must always be used to avoid injury and damage. 
  9. Operation in shallow waters <3 meters is prohibited.
  10. The operator should not take the boat more than 3 nautical miles offshore.
  11. Be Mindful of Wake Impact
    Operators must reduce speed to idle when entering designated no-wake areas. These areas are typically near harbors, marinas, swimming zones, and docks.
    Even outside no-wake zones, operators should be aware of their wake’s effect on smaller boats, paddleboarders, anchored vessels, and shoreline areas.
  12. Maintain Safe Distances
    Operators must keep a safe and respectful distance from other vessels, swimmers, and shoreline structures to minimize disturbance and ensure safety.
    Operators must be especially cautious around swimming areas, ensuring they navigate carefully to avoid any risk to swimmers and water sports participants.
  13. Customers are requested to maintain the boat in the condition in which they received it within reasonable limits, failure to do so will result in additional cleaning or repair fees covered by the security deposit below.
  14. Customer is requested to make a security deposit of 800 euros to cover damages not covered by insurance (deductible). The deposit will be refunded back after the end of the trip and after the boat is confirmed to be in good condition as started. In case the boat is found to be in poor condition Tan Cruisers holds the right to deny return of the security deposit.